FAQs

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I've applied to join the Guardian family, what happens now?

We will contact you when a Guardian place becomes available in your preferred location(s). This process is all about the timing of your application, you may be lucky and we will have a wide range of places in different areas to offer you. If you are able to be flexible with your move dates and/or preferred locations(s) this may increase the likelihood of us being able to offer you a Guardian place. After a month, if we have not been in touch, it is likely that we do not have any Guardian places available in your preferred location(s), and you may want to consider extending the location(s) you would like to live in.

Are there other costs apart from the Licence Fee?

You will be required to pay a Damage Security Payment (similar to a deposit), equivalent to one month’s Licence Fee. The DSP will be returned to you when you vacate, on the condition that you have not caused any damage, you have cleared and cleaned your room, removed all your belongings from the property, and you have returned your keys.

What are the “Dos & Don’ts” of being a Guardian?

You will be provided with a set of rules and regulations, which cover many health and safety issues and consideration for fellow guardians, to which you will be expected to adhere.

Can I decorate my room?

Usually yes, but each property is different and written permission is always required.

How much are the bills?

In most cases, within reason, the utility bills are included. Where they are not included, you will pay a reasonable share.

How much notice do I need to give you to vacate the property?

You will need to give 4 weeks' written notice.

Can I share my room with my partner?

Yes, provided each of you enter into a Licence Agreement with Live-in Guardians Limited. The price per room will be increased by 50-75% for double occupancy.

Do the properties have Wifi and telephones?

Due to the temporary nature of their use by Live-in Guardians, the properties do not have Wifi and landline telephones. Requests will be considered for Guardians to install a landline/broadband at their own cost.

Do the properties have electricity and hot water?

Yes. All properties have hot water in the kitchens and bathrooms (the properties are made habitable, so you can make it a home).

How long will I be able to stay in a property?

We protect our clients properties for varying lengths of time, however, on average it is for a period of 6–8 months. We will always endeavour to offer our guardians alternative accommodation once a property is due to be handed back.

Are the rooms furnished?

All rooms are unfurnished, and you are welcome to bring your own furniture into the property. Live-in Guardians Limited may be able to provide you with basic furniture, at a small cost, to enable you to begin protecting our client's property immediately.

Will I be responsible for stopping squatters, vandals or trespassers entering the property?

You will not be required to undertake any security functions other than occupying the property, nor will you be expected to endanger yourself in protecting the property. We will provide you with 24/7 emergency numbers in the event of a threat or risk to you or the property.

What are my duties as a Live-In Guardian?

Your duties are to protect and preserve our client's property by residing at the property on a full time basis, reporting any threats and/or risks to the property from vandals, trespassers and squatters and reporting any issues (eg: leaks, broken windows) which may adversely affect the structural integrity and infrastructure of our client's property.

What kind of property will I live in?

Our range of properties vary from large modern office blocks and listed buildings to ex-student blocks. As part of our guardian family you will be sharing with other guardians, meeting new people and enjoying living as part of a community. The communal spaces in the property can be used in a variety of ways, for example one office block has a cinema! Very occasionally we will have studio, one and two bedroom flats but these are rare.

Where will I be living?

We have a range of properties in London, some are more central than others. We do get new properties on our books all the time, but due to the temporary nature of the arrangements with the client we cannot predict where or when our next property will become available.

How much will it cost me per week?

Licence fees vary depending on location, condition of property and size of rooms. On average our Licence fees are around 40-50% below the level payable for a traditional rental and often include all bills.

How do I become a Live-in Guardian?

If you have the supporting documentation referred to in 1, please complete the <a href="/apply/">Guardian Application Form</a>. If we have an available space in your preferred location, we will contact you to arrange a suitability screening to ensure our client’s needs and our standards are met.

Who can become a Live-in Guardian and join our Guardian family?

If you are over 21, in full-time employment and are able to provide 2 character references (one from your employer, or client if self-employed and one from your existing Landlord), 3 months' bank statements or payslips and proof of address and photo ID, you are eligible to apply to join our Guardian family.

What is a Holding Deposit and when do I need to pay it?

If you wish to secure a room (during or after a viewing), you will be asked to pay a non-refundable holding deposit of between £50-£100 (depending on the value of the room) . This can be paid either in cash (the guardian team member who is conducting the viewing will issue you with a receipt), or online (you will be given our bank details). This holding deposit will secure your room for a pre-agreed period of time and will be deducted from your initial payment. If you choose to withdraw your application, or have lied within your application, then you are not entitled to get your deposit back.

Can I still have access to my building?

Yes. Our Guardians enter into a Licence Agreement, which allows access to you and Live-in Guardians Limited at all times. However, we do ask for 24 hours notice for third party access.

Trying to apply to become a guardian?
Apply to become a Guardian
Are you a building owner?
Enquire about Building Protection