FAQs

Apply to become a guardian

Enquire about building security

What if I need my property back?

Your property can be returned to you at relatively short notice, in a secure, clean and tidy condition.

How do you manage the property/the Guardians?

We carry out regular (surprise) inspections to ensure your property is being well maintained and the Guardians are complying with the various rules and regulations. We will also send you a report setting out the findings of our inspections.

Do you charge a weekly management fee?

No. Unlike most of our competitors we do not charge a weekly management fee.

Can Guardians obtain Tenancy rights?

No. Our legal structure ensures Guardians do not acquire any Tenancy rights. We enjoy an on-going relationship with our Guardians, almost all of whom we relocate to other properties once a property is handed back.

Will I still have to pay empty rates on my building?

In most cases we will be able to substantially reduce your empty rates liability.

Do I need “change of use” permission to use Live-in Guardians?

No, the primary use of the building remains the same. The fact that it is temporarily not being used in the same way is not relevant.

What kind of buildings are suitable?

Virtually any building is suitable, provided it is windproof and watertight and has a supply of electricity and cold water. We can fit temporary bathroom & kitchen facilities, which can be removed prior to the building being handed back to you.

What is a Holding Deposit and when do I need to pay it?

If you wish to secure a room (during or after a viewing), you will be asked to pay a non-refundable holding deposit equivalent to one week's License Fee. This can be paid either in cash (the guardian team member who is conducting the viewing will issue you with a receipt), or online (you will be given our bank details). This holding deposit will secure your room for a pre-agreed period of time and will be deducted from your initial payment. If you choose to withdraw your application, or have lied within your application, then you are not entitled to get your deposit back.

Why choose Live-in Guardians over a traditional security option?

Using Live-in Guardians is the most cost-effective and straightforward way to protect your empty building as a property owner. You save significant budget versus an expensive 24-hour security guard, while not having to board-up your building – which simply draws unwanted attention to the fact the building is unoccupied.

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